Privacy Policy

Outdoor Environments Inc. ("OEI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to all visitors of www.siouxlandoei.com.

1. Information We Collect

When you submit a form on our site, such as the Project Details form or a Free Consultation request, we may collect:

• Full name
• Email address
• Phone number
• City, state, and property location
• Company or property name
• Project details, budget, and timeframe preferences
• The specific service you are interested in (e.g., hardscape, custom pools, water features)

We also automatically collect certain technical information, such as your browser type, device type, the pages you visit, and referring URLs, to help us improve the site.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and schedule consultations
• Prepare project estimates and proposals
• Communicate with you about your project
• Improve our services, website, and customer experience
• Send occasional updates or promotional material, only if you have consented to receive them

3. How We Share Your Information

We do not sell your personal information. We share your information only with:

• Our customer relationship management (CRM) provider, which stores and processes lead submissions on our behalf
• Service providers who help us operate our business (e.g., hosting, analytics), under appropriate confidentiality obligations
• Parties required by law, court order, or to protect our legal rights

4. Consent & Your Choices

By submitting a form on our site, you consent to the collection and use of your information as described in this policy. Each lead form includes a consent checkbox that you must check before submission. You may:

• Request access to, correction of, or deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for future data processing

To exercise any of these rights, contact us using the information below.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Inactive lead records may be periodically reviewed and removed.

6. State Privacy Law Notice

Outdoor Environments Inc. serves customers in Nebraska, Iowa, and South Dakota. Residents of these states may have specific rights regarding their personal data under applicable state consumer data protection laws, including the right to know what personal data is collected, the right to correct or delete it, and the right to opt out of the processing of personal data for certain purposes. To exercise these rights, contact us as described below.

7. Cookies & Tracking

Our website may use cookies and similar technologies to operate the site and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

8. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: